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You can have as many email addresses as you need and access email from your own email program Email Setup Instructions or through our web-mail service. We can also help you with a mass email database, mass email creation and delivery system - which must be managed legally and efficiently. Mass Email 
Here's additional information about email management (including screen shots of the setup process) Email FAQ.
Learn about industrial strength hosted exchange email solutions. 

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You can have as many email addresses as you need and access email from your own email program Email Setup Instructions or through our web-mail service. We can also help you with a mass email database, mass email creation and delivery system - which must be managed legally and efficiently

What is an Outlook Hosted Exchange email account?

Answer: Microsoft Exchange is the world's most popular business messaging platform, with almost 60% of the market. It boosts company productivity through advanced features like always-synced email, files, calendars and contacts; mobile access on devices such as the Treo or Motorola Q; advanced Web mail; shared calendars that let employees see colleagues’ availability to schedule or rearrange meetings, book conference rooms and plan projects; shared task lists that allow 'to do' lists to be created and assigned, then shared with team members; and shared contacts which guarantee that customers' contact details will never be lost or misplaced. 
Why Exchange outsourcing? The cost of running a Microsoft Exchange server ‘in-house’ is simply too much. Upfront costs can exceed $10,000, plus staff time to maintain the server. This is why 'managed Exchange hosting' or ‘Exchange outsourcing’ makes sense for smaller businesses. Exchange server outsourcing means that a specialist IT company runs the technology and charges businesses a small monthly fee to outsource Exchange server. Exchange email outsourcing allows businesses to enjoy the same enterprise-strength IT that Fortune 500 companies have, but at a price they can afford.
Outsourcing Microsoft Exchange is becoming more and more popular as small businesses are realizing the benefits of a managed Exchange server. Exchange email outsourcing allows IT staff to worry about your business instead of your email. Also, through Exchange server outsourcing, companies can rest assured that their email is safe and secure.
Through Incognito's managed Exchange server, the smallest companies can benefit from powerful Business Email and collaboration for a low monthly fee. Our 99.99% uptime guarantee and 24x7 world-class support from Microsoft Gold Certified staff makes outsourcing Microsoft Exchange from Incognito a great choice for small companies that want big business IT.


How do I set up Outlook with my Incognito Solutions Hosted Exchange email account?
Answer:  You can easily set up and use Outlook with your Incognito Solutions Hosted Exchange account. 
Step 1: Download Microsoft Outlook 2007 for PC or Microsoft Entourage 2008 for Mac
Step 2: Install the download
Step 3: Double click here to run the setup utility.


How do I use Hosted Exchange Webmail?
In addition to your email account(s), we provide you -- free of charge -- our feature-rich online email program, Outlook Web Access (OWA), which enables you to access your email account from any Internet connection. OWA includes advanced Spam Filtering technology, plus a customizable user interface, message threading, and message highlighting.
To access OWA, go to the following Web address: click here or simply type into your browser owa.msoutlookonline.net
Once there, log in by entering your user name (email address) and password.

How do I set up ActiveSync my Incognito Solutions Hosted Exchange email account to connect to Smart Phone or Pocket PC to the Exchange Server?
Tap Start > ActiveSync and select Server tab (at the bottom).
Server Name: owa016.msoutlookonline.net
Click Advanced button

On the Advanced Connection Options page please fill in the following information: 
User name: Type your mailbox username. You can find this by navigating to "Wireless Email > ActiveSync" in the "User Name" column of the "Existing Active Sync Users" table.
Password: Type your mailbox password
Domain: EXCH016
ACTIVATING THE SPAM FILTER
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ABOUT THE SPAM-FILTERING STRENGTH SETTING
The Spam filter allows you to customize the filter's sensitivity to incoming bulk mail by changing the "Spam Filtering Strength" level. There are settings: 1 2 3 4 5 6 7 8 9 10


HELP OPTIONS
If you need further assistance, you can contact
Incognito Solutions Inc. Customer Support via:
+ Telephone: 303-526-3000
Sincerely,
Incognito Solutions Inc.

How do I set up Outlook with my Incognito Solutions Inc. email account?


Answer: You can easily set up and use Outlook* with your Incognito Solutions Inc. Webmail account. 
Step 1: From the Tools menu on the top menu bar of your Outlook program and click Accounts.
Step 2: Click Add and then Mail on the top right side of the dialogue box.
Step 3: Type in your Display Name. This is the name that will appear in the From field on your outgoing messages. Then click Next. Like "Bob Campbell"
Step 4: Type in your email address. This is the address people will use to send you an email. It will look similar to [email protected]. Then click Next. 
Step 5: Select POP3 as your incoming mail server.
Then type in your Incoming and Outgoing Mail Server names.
Incoming Mail Server name: mail.yourdomain.com (replace .com with .net, .org or whatever extension your domain name uses)
Outgoing Mail Server name: smtpout.secureserver.net
Then click Next.
Step 6: Type in your email address as your account name.
Type in the password that you used when you set up your email account.
Then click Next.
Step 7: Click on the Servers tab.
Step 8: In the Outgoing Mail Server section, check the box My server requires authentication. Then click Settings. Use same settings as incoming server.

Done! 
*These instructions are for Outlook 2000, but other versions are similar.


How do I use Webmail?
In addition to your email account(s), we provide you -- free of charge -- our feature-rich online email program, Web-Based Email, which enables you to access your email account from any Internet connection. Web-Based Email includes advanced Spam Filtering technology, plus a customizable user interface, message threading, and message highlighting.

To access your Web-Based Email account, go to the following Web address: click here or simply type into your browser email.yourdomain.com
Once there, log in by entering your user name (email address) and password.


ACTIVATING THE SPAM FILTER
If you are using Microsoft Outlook or Outlook Express for your email, our free Spam Filter allows you to add spam filtering to your mail account. When you set up your email account you will have the option of applying the Spam Xploder spam filter to the account. If you choose this option, the spam filter will be activated when you complete the setup process. You can turn filtering off at any time.

If you are using Web-Based Email, the Spam Filter is automatically activated when you log in to your account. You can deactivate it manually from the program menu, if so desired.
 


ABOUT THE SPAM FILTER MANAGEMENT CLIENT [for Outlook and Outlook Express]

The Spam Filter Management Client adds spam-filtering technology to Microsoft Outlook and Outlook Express email accounts. The Spam Filter Management Client allows you to drag-and-drop messages from your mailbox into the "spam" or "not spam" areas of the management client interface, thus enabling you to train the spam filter and add senders and domains to your personal black- and whitelists.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
ABOUT THE SPAM-FILTERING STRENGTH SETTING
The Spam Xploder spam filter allows you to customize the filter's sensitivity to incoming bulk mail by changing the "Spam Filtering Strength" level. There are five settings: "Very Low," "Low," "Medium," "High," and "Very High." The higher the strength level, the more incoming mail will be considered spam by the filter. By default, the Spam-Filtering strength is set to "Very Low." You can change the setting using the "Spam Settings" menu in Web-Based Email or from the "Options" menu in the Spam Xploder Management Client. If you do not know which strength level suits you best, you can experiment with various settings until you find one that suits your personal preference.
Email back-up:

We backup the email accounts on a daily basis. If you need to restore the email, we can go back as far as 30 days.



HELP OPTIONS

Web-Based Email is easy to use, and the intuitive interface makes it simple to adjust the program to your personal preferences. However, if you need assistance with anything, please review the Web-Based Email Quick Tour, which will walk you through the main program features. 
To start the Quick Tour, click here
For a tutorial on using Outlook, click here How to setup Outlook Express (from Microsoft)
Both Web-Based Email and the Spam Filter Management Client also include comprehensive program help systems
that you can access from within the programs. If you need further assistance, you can contact
Incognito Solutions Inc. Customer Support via:
+ Online: click here
+ Telephone: 480-624-2500
Sincerely,
Incognito Solutions Inc.

Mass email management.

There's a right way and a wrong way to do most everything. This is particularly true when it comes to email marketing. The last thing any law-abiding citizen ever wants is to be associated with spam. That's why we offer Email Marketing. Now you can enjoy all the benefits of email marketing – and steer clear of ever being considered a spammer.

No one wants to receive marketing emails they didn't request. But there are many people who want to know about your products, company or organization. These people will welcome hearing from you and actually look forward to getting emails from you.

Email Marketing allows you to be in-touch the right way. We make sure that you comply 100% with all the new anti-spam laws. 


Here’s what Email Marketing can do:

Provide you with an opt-in magnet so people can sign-up for your emails right on your website. This vital tool allows you to provide prospects and customers with a sign-up form to request email communication from you. It also provides you with the ability to create and manage special interest groups so that you can target your e-mail campaigns to specific subscribers. 


Complies with anti-spam laws by requiring that all subscribers added or imported to your account receive a confirmation e-mail. In addition, an opt-out link is located at the bottom of every campaign mailing, allowing subscribers to opt-out of future mailings. Subscribers who do not respond to the confirmation email or who click the opt-out link are automatically removed from your subscriber list.


We will deliver eye-catching emails, and your customers choose whether they want the text or graphic version.


Tracks the results of your emails. Reports tell you how many you sent, how many were opened, how many people responded and much more.


Email Marketing also has the ability to survey of your customer base.

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